Qualité Tourisme brand™

The *Qualité Tourisme™* brand was created with the view and intentions to improve the quality of tourist services in France and to better receive tourists.

The brand includes all tourist services :

  • Accommodation
  • Hospitality/catering
  • Cafés, brasseries
  • Convention centres
  • Travel agents, holiday rentals
  • Transport
  • Tourist offices

The brand is awarded to establishments having already engaged in a commitment towards quality. This commitment is aimed at establishments that:

  • Adhere to health and safety rules
  • Respect the regulatory classification if it applies

The quality approach:

  • Respects the national quality commitments
  • Is based on an external audit
  • Provides mandatory treatment of customer complaints
  • Provides readily available customer satisfaction surveys in each establishment.