Notre-Dame de Paris: practical information and what you need to know

After the fire that broke out on 15th April at Notre-Dame Cathedral, the monument on Île de la Cité is closed until further notice.

Following the fire that hit the Cathedral Notre-Dame of Paris on April 15, its treasure and towers are closed until further notice.

The Paris Tourist Office remains available to assist visitors. Reception points and a special telephone service (📞 + 33 1 49 52 42 63) are available for any help, question or request for assistance. The teams can be reached at this number from Monday to Friday from 9 am to 6 pm and Saturday from 9:30 am to 5:30 pm, and at the reception desk at 29 rue de Rivoli every day from 10 am to 6:45 pm.

The site []and the social networks [@parisjetaime] will keep you up to date on the reopening of the Île de la Cité and its monuments, as well as possible adjustments put in place by tour operators such as cruise lines or tourist buses, on [a dedicated page].

Security perimeter around Notre-Dame de Paris

The security perimeter on the Île de la Cité has been reduced since 21 April. But it’s still not possible to approach the cathedral, as well as the Petit Pont and the Pont au Double.

Cruises on the Seine des Bateaux Parisiens

The cruise route is modified. The boats sail on the arm of the Seine located at the opposite of Notre-Dame Cathedral.
Cruises, dinner cruises and lunch cruises are maintained.


The Notre-Dame and Hôtel de Ville stops are closed to the public.

Paris CityVision

The tours are conducted out of Notre Dame.

Where to attend religious services during Holy Week?

Donations for the reconstruction of Notre-Dame

To contribute to the rehabilitation of Notre Dame, donations are possible on the institutional site [Rebuild Notre Dame de Paris]. Be very careful, unaudited sites do not guarantee the allocation of donations to the project and may constitute scams.

Further information:

  • Information from the [Paris Tourist Office] on Notre Dame de Paris
  • [Paris Tourist Office Facebook page]
  • [Paris Tourist Office Twitter feed]